Our Story

Our Story

MACKAY Funeral Home is located in a historic building that was erected in 1845 and is known locally as "The Peck House" at 416 Dibble St West. It has been renovated over the years, but still retains the original character of a bygone era.

Our funeral home is wheelchair accessible and our chapel seats 100 with additional seating available, if required. The chapel has an organ and a full service sound system. Services can be recorded in sound or video.

MACKAY Funeral Home is a member of the Ontario Funeral Service Association and Canadian Independent Group of Funeral Homes. We are also associated with After Loss (a learning how to cope with grief program).

We provide services that range from the traditional religious funeral service, a celebration of life service, a memorial service, etc. with earth burial or cremation. A selection of caskets and urns is maintained at all times. (A price list is available upon request)

Our staff can arrange and co-ordinate all aspects of the service locally or with out of town funeral homes, arrange for flowers, hairstylist (on staff), clergy, newspaper & radio notices, cemetery/crematory, music (organist, piper, soloist etc.), post funeral reception, stone lettering, provide the necessary documentation and complete the papers to notify the proper government agencies of the death.

What Makes Us Unique

We are proud to embrace traditional values, diversity and innovation in honouring the spirit and life of each person we serve. We offer a full selection of:
  1. Funeral and memorial services, ranging from traditional to uniquely innovative and personal
  2. Burial services and cremation options
  3. Celebrant Services
Letting go of a loved one is usually a very difficult process. In order to provide your family peace-of-mind, our funeral home offers complete care, so you can focus on comforting each other as you prepare to say goodbye to someone dear to you.

Although there are many decisions you may have to make, we assure you that we will guide you through the entire process every step of the way. We promise to help you:
  • Design the most fitting memorial or funeral service to honour their memory and pay tribute to their life achievements and experiences.
  • Select the most appropriate products, including a casket, burial vault, cremation urn, cemetery or mausoleum, to fit your budget and suit your needs and desires.
  • Write a fitting obituary to honour your loved one’s life experiences and social connections.
  • Assist in the publication of the obituary in the newspapers of your choice.
  • Create a Book of Memories™, a beautiful, permanent online memorial, where you and your friends can build a legacy of memories by archiving treasured photos and memories.
  • Welcome your family and friends to our funeral home for your planned services, including a viewing, visitation, funeral or memorial service.
  • Make all arrangements with regard to the services whether they are held at your place of worship, our funeral home, cemetery, or alternate gathering place.
  • Provide you with beautiful funeral print materials, including memorial folders, prayer cards and book marks. We also offer personalized note cards for you to acknowledge the emotional support you received from friends, co-workers and community members.
  • Provide an elegant hearse and funeral cars, as well as arrange for escorts.
  • Help in the selection and on-site arrangement of floral tributes.
  • Provide access to grief education and support materials, and referrals to counselling services.
  • Prepare all paperwork, including vital record statistics, permits, filing and obtaining death certificates, and assistance with life insurance, veteran’s benefits and Social Security claims.
We hope you will turn to us for compassionate care and impeccable service. Our pledge is to honour your loved one and family with dignity, respect and personal attention to every detail.
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